Kessler & Sons Music
Christmas Trial Program
We by default offer a 3 day trial period on every instrument, but obviously when you are shopping for a Christmas present, this is not enough.
So in order to accommodate this, any new instrument* (used and special order instruments are excluded from this policy) purchased between Saturday December 1, 2018 through Christmas (December 25) of 2018, can have the trial policy extended to Friday, December 28, 2018. If for any reason, the person that you purchased the instrument for is not 100% satisfied with it, then send it back for a full refund or exchange in accordance to our regular terms & conditions.
Customers MUST request this trial policy.
Please be aware that this is not an extended trial, this is solely for instruments that are being purchased for a Christmas present and will be wrapped and placed under the tree.
The intent of this policy is to allow gifts to be purchased with the intent of giving it as a gift for Christmas while maintaining the ability to return the gift if it is not to the giftee’s liking. This program is not an “extended trial” of product.
In the event that an instrument is returned, Kessler & Sons Music will inspect the instrument. If it is evident that the instrument was used for more than a normal 3 day use, Kessler & Sons Music reserves the right to charge a restocking fee or refuse the refund.
Important Christmas Shipping Information
Please Click Here for important information if you are purchasing for a Christmas gift!
Our other Terms & Conditions will still apply.
*Christmas Trial Policy not available on Used or Special Order items.