Christmas 2018 Shipping Information

For orders of musical instruments, our “Standard Shipping” option (default on orders) is UPS Ground. Accessory Orders will be shipped via USPS Priority Mail as the “Standard Shipping”.

During Christmas, UPS and all shipping companies are very busy and as a result, change some of their policies during the Christmas shipping season. Here are a few items & dates to note when planning shipping for your musical needs!

  • Tuesday – December 18th
    This is the Last Day to ship UPS 3rd Day Select for delivery before Christmas (delivery on Friday, December 22nd).
  • Wednesday – December 19th
    UPS 3rd Day will NOT guarantee before Christmas but instead have a scheduled delivery date of Wednesday, December 26th.
    UPS 2nd Day Air Important Information:
    UPS 2nd Day Air will not have a 2 Day Money Back Guarantee. UPS 2nd Day Air will have an additional delivery day added (due to the season) to its time in transit. UPS 2nd Day Air packages shipped out Wed Dec 19th will have a scheduled delivery day of Monday December 24th.
  • Thursday – December 20th
    This is the Last Day to ship normal UPS 2nd Day Air for delivery before Christmas (delivery on Monday, December 24th).
    Some ZIP codes can also still be eligible for UPS 2nd Day Air with Saturday Delivery (Dec 23rd) – this service is not available in all ZIP code.
  • Friday – December 21st
    This is the Last Day to ship normal UPS Next Day Air for delivery before Christmas (delivery on Monday, December 24th).
    Some ZIP codes can also still be eligible for UPS 2nd Day Air with Saturday Delivery (Dec 23rd) – this service is not available in all ZIP code.

PLEASE NOTE – We do need 24 hours to process and setup your order before shipment. If you are in a crunch, please CALL US before you order so we can advise on what we CAN do for you.

Special Notes from UPS
During the UPS Holiday Season, UPS adds some extra caveats to shipments. Here are the most pertinent:

  • Some UPS Ground packages that are a normal delivery of 3 or more days, an extra day in transit might be added.
  • UPS Ground shipments do not carry a guaranteed delivery date during this season.
  • UPS Air Packages with a promised delivery time will have an additional 90 minute extension on their normal delivery guarantees. For example, a package sent Next Day Air that would normally have a 10:30 am guarantee, will be extended to a Noon guarantee.

Kessler & Sons Music will only ship packages with the following options:

  • Direct Signature Required
  • Fully Insured
  • On First Time Customer Orders, We will ONLY ship to an address that is on file with the credit card company (or “Confirmed Address” with PayPal paid orders).

There are no exceptions to these rules.

Ground Shipping Times

Please note that UPS delivery days are Monday-Friday.
Do not use Saturday or Sunday in your delivery estimates as “days in transit”.

Source: UPS