Bam Softpack Tenor Sax Case

Materials
In order to get the highest protection against shocks, the interior of Bam cases are made of high resilience foam cushions, supporting the instrument on its strongest parts. These are designed either as a cradle for the instrument, or as a set up maintaining the instrument in total suspension.

To keep a high quality standard, Bam decided to make its own polyurethane foam. Therefore, the entire inserts and cushions are injected in special molds. The foam of these inserts and cushions stands out from other types of foam, offering:

• Longer life
• Excellent resilience (the foam gets back to its original shape and strength)
• Protective “skin” effect for the instrument
• Excellent protection against weather changes, reinforced by a water resistant fabric

Warranty
Bam cases have been designed to provide their holder with many years of satisfaction. In the unlikely event that a problem arises on a Bam case as a result of a defect in the materials or workmanship within the two years following the purchase, Bam will repair it at their expense (or replace it if it cannot be repaired)*.

It is important to note that the Bam guarantee is not an unconditional guarantee for the life of the product. Bam cases are made from high-quality materials, and yet they are not indestructible. Therefore, the guarantee does not cover product damage that may result from mishandling of the product. Bam does not cover accidental damage nor its consequences, such as damage to the contents of the case.

Also, as with any product, it should be expected that component parts – hooks or fasteners for instance – will show wear with use over time and eventually may need to be replaced. This type of normal wear and tear is naturally not covered by the Bam guarantee, but Bam will always be happy to offer a prompt, high-quality repair service at a nominal cost for the lifetime of the case.
Bam asks musicians to contact their dealer first when after-sales service is required. The expenses for returning a case will be covered by the sender.

* Subject to a normal use (evaluation at bam’s discretion).