Please Note – First Time Orders:
First Time orders will only ship to the billing address on file with your credit card / PayPal account (this does not apply to repeat customers). While our site will still attempt to authorize the charge, if the address doesn’t match, we will have to cancel the order. Our full policies can be found on the Terms & Conditions page. If you have any questions about this policy, please give us a call Toll Free at 1-888-830-0474 prior to placing the order.
Unless pre-arranged, all of our shipments are shipped with both a Direct Delivery & Signature requirement. Direct Delivery means that they cannot be re-routed mid-shipment by the customer. Only Kessler & Sons Music can re-route a shipment once it has gone out. All shipments are sent with a signature requirement. In some cases, we can ship without a signature requirement. Please call us 1-888-830-0474 to discuss your needs before ordering if you are wanting a no signature shipment.
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