Please Note – First Time Orders:
First Time orders will only ship to the billing address on file with your credit card / PayPal account (this does not apply to repeat customers). While our site will still attempt to authorize the charge, if the address doesn’t match, we will have to cancel the order. Our full policies can be found on the Terms & Conditions page. If you have any questions about this policy, please give us a call Toll Free at 1-888-830-0474 prior to placing the order.
Direct Delivery & Signature Requirement
All of our shipments are shipped with a “Direct Delivery” requirement which means that they cannot be re-routed mid-shipment by the customer. Only Kessler & Sons Music can re-route a shipment once it has gone out. All shipments are sent with a signature requirement.
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